NaturalTTS Privacy Policy

Last updated: [Insert Date]

This Privacy Policy explains how Naturaltts collects, uses, stores, and shares personal data when you use https://naturaltts.org/ and our related services.

1. Who We Are

Naturaltts is a software platform that provides text-to-speech services for educational, accessibility, research, and professional use.

2. Information We Collect

We may collect the following categories of information:

Account Information

  • name
  • email address
  • password hash
  • institution or organization name
  • role or title

Workspace and Subscription Information

  • plan type
  • seat usage
  • subscription status
  • billing-related metadata
  • transaction and invoice references

Content You Submit

  • text entered into the converter
  • files uploaded for conversion
  • generated audio metadata
  • saved history and project records

Communications

  • support messages
  • EDU Pilot requests
  • academic partnership requests
  • emails and other communications with us

Technical and Usage Information

  • IP address
  • browser type
  • device information
  • log data
  • approximate location based on IP
  • cookies and similar technologies
  • analytics and product usage events

3. How We Use Information

We use information to:

  • provide, maintain, and improve Naturaltts
  • create and manage accounts and workspaces
  • process text-to-speech requests
  • store conversion history and generated content metadata
  • enforce usage limits and seat controls
  • provide support and respond to inquiries
  • evaluate EDU Pilot and partnership requests
  • send transactional and service-related communications
  • monitor security, detect abuse, and prevent fraud
  • comply with legal obligations
  • analyze service performance and product adoption

4. Legal Bases

Where required by applicable law, we rely on one or more of the following legal bases:

  • performance of a contract
  • legitimate interests
  • compliance with legal obligations
  • consent, where required

5. Payments and Paddle

If you purchase a paid subscription, payments may be processed by Paddle, which acts as Merchant of Record. In that case, certain billing and transaction data may be processed by Paddle for payment processing, tax handling, subscription management, receipts, cancellations, and refund handling.

6. How We Share Information

We may share information with:

  • hosting and cloud infrastructure providers
  • file storage providers
  • speech-generation and processing providers
  • email delivery providers
  • analytics, monitoring, and security providers
  • payment and billing providers, including Paddle
  • legal, regulatory, or law-enforcement bodies where required by law

We do not sell personal data for money.

7. Content Processing

Text and files submitted to Naturaltts may be processed to provide speech generation and related functionality.

You should only upload or submit content that you are authorized to use and process.

If you use Naturaltts through a school, university, or organization, that institution remains responsible for assessing whether the data it submits is appropriate for processing under its own policies and applicable law.

8. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • provide the Services
  • maintain account and support records
  • enforce our Terms and security protections
  • comply with legal, tax, accounting, and dispute-resolution obligations

We may delete or anonymize data when it is no longer needed.

9. Security

We use reasonable technical and organizational measures to protect personal data. However, no online service can guarantee absolute security.

10. International Transfers

Your information may be processed in countries other than your own. Where required, we take appropriate measures intended to protect transferred data.

11. Your Rights

Depending on your location, you may have the right to:

  • access your personal data
  • correct inaccurate data
  • request deletion
  • object to or restrict processing
  • withdraw consent where applicable
  • request portability
  • lodge a complaint with a data protection authority

To exercise privacy rights, contact contact@naturaltts.org.

12. Cookies and Similar Technologies

We may use cookies and similar technologies for:

  • authentication
  • security
  • remembering preferences
  • analytics
  • improving performance

You can manage cookies through your browser settings and, where required, through cookie controls on our site.

13. Children

Naturaltts is not directed to children under the age at which parental consent is required under applicable law.

Users and institutions are responsible for ensuring that use of the Services involving students or minors complies with applicable law and internal policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on https://naturaltts.org/ with an updated date.

15. Contact

If you have privacy questions or requests, contact: