NaturalTTS Terms of Service

Last updated: [Insert Date]

Welcome to Naturaltts. These Terms of Service govern your access to and use of the Naturaltts website, dashboard, applications, and text-to-speech services available at https://naturaltts.org/.

By accessing or using Naturaltts, creating an account, starting a trial, requesting an EDU Pilot, or purchasing a paid subscription, you agree to these Terms.

1. Company Information

Naturaltts is a software platform that enables users to convert text and supported documents into synthetic speech audio for lawful educational, accessibility, research, and professional use.

2. Eligibility

You must be legally capable of entering into a binding agreement to use the Services.

If you use Naturaltts on behalf of a school, university, company, or other organization, you represent and warrant that you have authority to bind that organization to these Terms.

3. Accounts

To use certain features, you may need to create an account. You agree to:

  • provide accurate and complete information
  • keep your login credentials secure
  • promptly update your information if it changes
  • accept responsibility for activity under your account

You must notify us immediately at contact@naturaltts.org if you suspect unauthorized use of your account.

4. Plans, Trials, and EDU Pilot Access

Naturaltts may offer:

  • Free Trial plans
  • EDU Pilot access
  • recurring paid subscriptions
  • custom institution plans

Features, limits, usage quotas, seat counts, and durations are described on our website, pricing pages, and inside the product dashboard.

Free Trial and EDU Pilot access may expire automatically unless upgraded or otherwise extended by Naturaltts.

5. Subscription Billing

Paid plans are billed on a recurring basis unless otherwise stated at checkout.

Pricing, billing intervals, renewal details, and applicable taxes are displayed at checkout.

Payments may be processed by Paddle, which acts as Merchant of Record for purchases made through Paddle checkout. This means Paddle may handle payment processing, tax collection, receipts, subscription management, and certain refund-related workflows.

6. Renewals and Cancellation

Unless otherwise stated, paid subscriptions renew automatically at the end of each billing cycle.

You may cancel your subscription at any time. Unless required otherwise by law or expressly stated during checkout, cancellation will take effect at the end of the current billing period. You will retain access until the end of that period, and you will not be charged for the following renewal term once cancellation becomes effective.

If your subscription is processed through Paddle, you may also be able to manage cancellation through Paddle's buyer tools.

7. Refunds

Refunds are governed by our Refund Policyand may also be subject to applicable law and Paddle's buyer-facing support processes where Paddle handles the transaction.

8. Acceptable Use

You agree not to use Naturaltts:

  • for unlawful, fraudulent, or misleading purposes
  • to violate intellectual property, privacy, publicity, or other rights
  • to upload or process content you do not have the right to use
  • to interfere with, disrupt, or abuse the platform
  • to exceed plan limitations through unauthorized automation or misuse
  • to impersonate a real person without proper rights and permissions
  • to create deceptive voice content presented as the authentic speech of a real identifiable person

Naturaltts may not be used to impersonate real individuals or create misleading voice content presented as genuine human speech.

9. User Content

You retain ownership of the text, files, and materials you upload to Naturaltts.

By using the Services, you grant Naturaltts a limited right to host, process, transmit, and use your content solely as necessary to provide the Services, including generating audio, storing history, improving service reliability, and supporting customer support workflows.

You represent and warrant that:

  • you own or control the necessary rights to your content
  • your content and its use through Naturaltts do not violate any law or third-party rights

10. Generated Audio

Subject to these Terms and any restrictions disclosed in the product, you may use generated audio for lawful internal, educational, accessibility, research, or commercial purposes.

You are solely responsible for how generated audio is used, published, distributed, disclosed, or relied on.

11. Educational and Institutional Use

If you use Naturaltts as part of a school, university, or other institution, you are responsible for ensuring that your use complies with your internal policies, procurement rules, privacy obligations, accessibility requirements, and applicable law.

12. Availability and Service Changes

We may update, modify, suspend, or discontinue parts of the Services from time to time.

We may also change features, limits, pricing, or plan structure. Material changes affecting paid subscriptions will be handled in accordance with applicable law and subscription terms.

13. Suspension and Termination

We may suspend or terminate your access if:

  • you violate these Terms
  • your use creates legal, security, abuse, or fraud risk
  • payment is overdue or fails and is not resolved
  • continued access would expose us or others to harm or liability

Upon termination, we may disable access to your account and related content, subject to applicable law and retention obligations.

14. Disclaimer

Naturaltts is provided on an "as is" and "as available" basis to the fullest extent permitted by law.

We do not guarantee uninterrupted availability, error-free operation, perfect speech output, or suitability for every purpose.

15. Limitation of Liability

To the fullest extent permitted by law, Naturaltts will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, business, data, goodwill, or opportunities.

To the fullest extent permitted by law, the total liability of Naturaltts for any claim arising out of or related to the Services will not exceed the amount you paid to Naturaltts during the twelve (12) months before the event giving rise to the claim.

16. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction], excluding conflict-of-laws principles, unless mandatory local law requires otherwise.

17. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on https://naturaltts.org/with a revised "Last updated" date.

Your continued use of the Services after updated Terms become effective means you accept the revised Terms.

18. Contact

If you have questions about these Terms, contact: